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If an area/space was not captured by our photographer or if they made an error such as captured blurry and/or over/under exposed images, we will reshoot the listing at no additional expense to the client. If a reshoot is requested for angles that were not specified before the shoot, the reshoot for those specific angles will be at the expense of the client. Specific areas/angles must be requested ahead of time to be included in the real estate shoot.

Specific/Unique Service Request Policy

If you are requesting a unique service or a standalone service that is part of one of our packages, please Contact us Online or Call Us at 720-324-7647 so we can help you with pricing for the specific service you need.


Out of Service Area Policy

If your listing is outside of our service area, we are still able to accommodate you for an additional travel fee. Questions? Contact us Online or Call Us at 720-324-7647 for assistance with scheduling out of service area listings.

Inclement Weather Policy

Our number one priority is the safety of our photographers and clients. We advise if there is an upcoming storm with severe weather that you reschedule your appointment to ensure the safety of all parties. 

If you decide to cancel or reschedule due to inclement weather, please provide adequate notice to ensure the photographer does not head out to the listing.

In addition, If our photographer advises us that it is not safe for them to travel to the appointment, we will need to reschedule your listing. In this case, travel fees will be waived.

Terms Of Use

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you") and Live Safe Media, LLC doing business as Live Safe Media ('Live Safe Media", 'we", us", or tour), concerning your access to and use of the website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). You agree that by accessing the Site. you have read, understood, and agree to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the Last updated date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the site.

Contact Us


Phone: 720-324-7647

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